Refund policy

I stand behind every flag I make.

If your flag arrives damaged in shipping: take photos of the damage and packaging immediately, then email them to me within 48 hours. I'll handle the shipping claim and send a replacement at no cost to you. You don't deal with the carrier. I do.

If you're not happy with your flag for any reason: contact me within 14 days of delivery. I'll repair, replace, or refund at my cost. I want every customer to love the flag they bought, and if something isn't right, I'll make it right.